Privacy Policy

Privacy Policy

Workflux Business Process Outsourcing Services respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, book a call, make an enquiry, request a service, or make a payment.

Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Business name

• Website or social media link

• Service enquiry details

• Project details

• Messages submitted through our forms

• Calendar booking details

• Payment-related information

• Communication records

• Any information you voluntarily provide to us

We only collect information that is needed to respond to enquiries, provide services, process payments, communicate with you, or manage our business relationship.

How We Use Your Information

We may use your information to:

• Respond to enquiries

• Book and manage discovery calls

• Understand what service you need

• Prepare quotes, proposals, invoices, or payment links

• Provide agreed services

• Send project updates

• Communicate about timelines, deliverables, or support

• Process payments

• Manage client records

• Improve our services and website experience

• Comply with legal, tax, or business obligations

• Forms and Calendar Bookings

When you submit a contact form or book a call, we collect the information you provide so we can understand your enquiry and respond properly.

If you book a discovery call, your answers may be used to prepare for the call and assess how Workflux may be able to support you.

Payment Information

Payments may be processed through secure third-party payment providers, payment links, invoices, or other approved payment methods.

Workflux does not directly store full card details or sensitive payment credentials.

Payment providers may collect and process your payment information according to their own privacy and security policies.

Third-Party Tools

Workflux may use trusted third-party tools to operate the business and deliver services.

These may include tools for:

• Payments

• Calendar booking

• Contact forms

• CRM management

• Email communication

• File sharing

• Project management

• Design and creative work

• Website hosting

• Analytics or website performance

Your information may be processed through these tools only when needed for business, service delivery, communication, or payment purposes.

How We Protect Your Information

We take reasonable steps to protect your information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

Access to personal information is limited to people or tools that need it for business operations, service delivery, payment processing, or client communication.

However, no online system is completely risk-free, so we cannot guarantee absolute security.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purpose it was collected.

This may include keeping records for:

• Service delivery

• Client communication

• Payment and invoice records

• Legal, tax, or business documentation

• Dispute handling

• Internal business records

When information is no longer needed, we may delete, archive, or securely dispose of it where appropriate.

Sharing of Information

We do not sell your personal information.

We may share information only when necessary with:

• Payment processors

• Service delivery tools

• Website, form, or calendar platforms

• Project management or file storage tools

• Professional advisers, if needed

• Government or legal authorities, when required by law

We only share information when it is necessary to provide services, process payments, manage business operations, or comply with legal obligations.

Your Rights

You may request to access, correct, update, or delete your personal information, subject to applicable laws and legitimate business or legal requirements.

You may also contact us if you have questions about how your personal information is being used.

Cookies and Website Data

Our website may use cookies or similar technologies to improve website performance, understand visitor activity, or support website functionality.

You may adjust your browser settings to manage or disable cookies.

External Links

Our website may include links to external websites, tools, payment pages, booking pages, or social media platforms.

Workflux is not responsible for the privacy practices, content, or security of third-party websites.

Updates to This Privacy Policy

We may update this Privacy Policy when needed.

The latest version published on this website will apply to future website visits, form submissions, bookings, enquiries, and service requests.

Contact

For questions about this Privacy Policy or your personal information, please contact:

Workflux Business Process Outsourcing Services
Email: hello@workflux.pro
Location: Philippines